Shipping policy

HOUSE OF ESMERALDA (OPC) PRIVATE LIMITED operates House of Esmeralda, an online store for Artificial Jewellery and related accessories. We do not sell gold, diamond, platinum or gemstone jewellery.

Shipping & Delivery Policy

HOUSE OF ESMERALDA (OPC) PRIVATE LIMITED is an online jewellery house offering a curated collection of fine artificial jewellery to customers across India and international destinations. Each order is carefully inspected, thoughtfully packaged, and securely dispatched to ensure that your jewellery reaches you in excellent condition and within the stipulated delivery timeframe.

Domestic Shipping — India

* Orders are processed and shipped within 1–2 business days after payment confirmation.

* Delivery typically takes 5–7 business days, depending on your location.

* Standard shipping within India is ₹99 for orders below ₹1,299. Orders of ₹1,299 or more qualify for free standard shipping. Eligibility is based on the merchandise total after discounts, before shipping charges.

* Once dispatched, you’ll receive tracking details via email and/or SMS.

 

Additional Information

 

Please ensure that your shipping address and contact details are accurate when placing your order.

While we strive to meet our estimated delivery timelines, delays caused by public holidays, weather conditions, customs clearance, or courier disruptions may occasionally occur.